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This guide includes features awaiting release. If an option is not available in your workspace, contact StackShift Support.

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What you can do

Handle data requests deliberately and understand what deletion affects. Where to find it: Data controls for workspace exports and deletion; customer records for customer-specific actions; Enterprise → Security for retention policies.

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Before you start

  • The required export, erasure or workspace-owner permission.
  • A verified reason and scope for the request.

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Steps

1
Choose the correct workspace. Data controls creates a workspace export; it is not a way to send every customer record to an individual requester.
2
For a workspace export, request it, inspect completion and download it before expiry. Keep the file private and restrict it to authorized staff. For an individual data request, use the customer-specific controls available to your role or ask your administrator for assistance.
3
For deletion or erasure, review the impact preview and the affected records before confirming. Keep any required legitimate records through your established process before deleting.
4
Review retention settings where permitted. Retention is how long eligible content remains; shorter values can permanently remove older content or attachments.
5
Track the request’s result and audit history. For data previously sent to an external provider, follow that provider’s deletion process as well.

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Example

An administrator exports the workspace for an authorized business purpose. A separate customer request is handled with customer-specific scope, never by forwarding the whole workspace archive.

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Things to know

  • A preview does not itself delete data. Confirmed erasure or workspace deletion can be irreversible.
  • Deleting StackShift data does not guarantee deletion from an external service that already received it.
  • Data location is a separate setting from retention and backup recovery.

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What happens next

You know what was requested, what completed and what still needs attention outside StackShift.

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If something goes wrong

  • Action unavailable: check the required role and scope.
  • Export expired: request a new one if you still have permission.
  • Deletion pending: inspect its status; do not assume every file disappears immediately.

Understand and choose your data location

Review available regional placement and follow the status of a location change.

Manage organizations, sign-in and security policies

Group workspaces and coordinate staff access without exposing every workspace to every member.