Translate help articles consistently

This guide includes features awaiting release. If an option is not available in your workspace, contact StackShift Support.

What you can do

Maintain several languages and keep product terms consistent. Where to find it: Knowledge → Glossaries and Translations

Create a glossary for names or terms that should stay consistent, and review its language entries.

Select articles and target languages for a translation batch. Review the source versions before starting.

Inspect batch progress and individual failures; correct the reported problem before retrying failed items.

Review each translation for meaning, links, formatting and local wording. Approve and publish according to the centre’s workflow.

When a source article changes, inspect stale translations and update them before relying on the older text.

Keep a product name unchanged while translating the instructions around it into French.

Translation output still needs editorial review.
A source update can make an existing translation stale; it does not mean that translated instructions are still accurate.

Readers can choose a maintained language version, with translations reviewed against their source.

Target language missing: enable it on the centre first.
Batch failed: open the item result and check input, permissions and any AI/provider requirement.

Turn a frequent question into a clear answer customers can use.

Choose how AI is paid for and which assistance your workspace can use.