This guide includes features awaiting release. If an option is not available in your workspace, contact StackShift Support.
What you can do
Find a request’s status, cost and result without creating the same job repeatedly. Where to find it: AI → Usage and costs; AI → Saved jobsBefore you start
- Access to AI usage or jobs in the selected workspace.
Steps
1
Choose the workspace and environment where the request was made.
2
Review Usage and costs for the relevant period and provider mode. Compare usage with the current allowance.
3
Open Saved jobs and select the request you need. Read whether it is queued, running, completed or failed.
4
Open a completed result, or read the failure before deciding whether a new attempt is appropriate.
5
If costs rise unexpectedly, review enabled customer replies, workflows, transcription and the limits in AI settings.
Example
A long transcription is still processing: inspect its saved job rather than submitting the same recording again.Things to know
- Credit consumption varies by request. A job count is not the same as a credit count.
- Your own provider may also show charges in its account.
What happens next
You can identify the request behind a result or charge and take the appropriate next step.
If something goes wrong
Related guides
Set up AI, credits and your own API key
Choose how AI is paid for and which assistance your workspace can use.
Send files and voice notes
Share useful files and audio while checking that they are safe and ready.