> ## Documentation Index
> Fetch the complete documentation index at: https://docs.stackshift.cloud/llms.txt
> Use this file to discover all available pages before exploring further.

# Publish product announcements

> Share a product update with the intended customer audience.

<Note>
  This guide includes features awaiting release. If an option is not available in your workspace, contact StackShift Support.
</Note>

## What you can do

Share a product update with the intended customer audience. Where to find it: Engagement → Announcements

## Before you start

* Engagement author access and publication permission for release.

## Steps

<Steps>
  <Step>
    Create an announcement draft with a clear title and content.
  </Step>

  <Step>
    Choose its audience and the available publication or delivery settings.
  </Step>

  <Step>
    Preview its wording and links as a customer, including each language you provide.
  </Step>

  <Step>
    Submit any required review, then publish or schedule it through the offered controls.
  </Step>

  <Step>
    Review its state and audience results. Update or withdraw outdated information through the available lifecycle actions.
  </Step>
</Steps>

## Example

Announce a new export feature with a link to its guide and an explanation of who can use it.

## Things to know

* Announcements are customer communication; internal staff notes belong in conversations or team workflows.
* Publication permission is separate from permission to write a draft.

## What happens next

<Check>
  Customers see an intentional product update rather than an unfinished draft.
</Check>

## If something goes wrong

<Warning>
  * Publish blocked: review required fields, approval and your role.
  * Customer cannot see it: check audience, schedule and current announcement state.
</Warning>

## Related guides

<CardGroup cols={2}>
  <Card title="Create targeted campaigns and in-product guidance" href="/stackshift-support/engagement-campaigns">
    Show timely messages, tours, checklists or surveys to the right audience.
  </Card>

  <Card title="Control consent, quiet hours and message limits" href="/stackshift-support/engagement-limits">
    Prevent engagement from interrupting customers or sending too frequently.
  </Card>
</CardGroup>


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